01
Submit Request & Authorization
Provide request details, record scope, and required authorization documents so work can begin immediately.
02
Provider Outreach & Follow-Up
We contact providers, track progress, and continue follow-up until records are completed or no-record status is confirmed.
03
Quality Check & Secure Delivery
Records are reviewed for request alignment and delivered securely for legal and insurance review workflows.
Built for Operational Clarity
- Clear request status path from intake to delivery
- Structured handling for rush, no-record, and certified requests
- Support for post-retrieval services (record review, chronology)